Resolved Question: Why won’t FFXIV load up?
First off it is not my computer. Freshly built, no problems, tons of horsepower. Besides I had FFXIV up and running on high settings up until the new patch (1.17b) Now here is the problem I have exactly,
When I literally go to click on my game shortcut, created after installation, it acts as if it will load up as normal and go through its regular process but alas it stays as a black screen with the BGM music playing. Taunting me. I have left it alone for up to 30 minutes and viola, still nothing.
What I have tried,
-Updating my entire computer, from Windows to hardware drivers. Flash and Java, etc.
-Allowing my security, both IE and firewall. Resetting, changing, the whole nine yards.
-Tried running as administrator and running it in Windows XP sp2
-Opened ports
-Restarting modem, router, computer
-Uninstalling and reinstalling FFXIV. Which at first I thought worked until after patching for a few it black screened.
-I called SE and all they have to offer is to hard connect it to my modem. And oddly enough they do not do chat support for this type of problem.
My specs,
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 64bit (build 7601)
Processor AMD Athlon(tm) II X3 450 Processor
Number of Processors Logical Core Count 3 Physical Core Count 3
BIOS Default System BIOS
Language English (Regional Setting: English)
Physical Memory 8191.242MB
Virtual Memory 2047.875MB
Page File 16380.680MB
Storage C:\ Hard Disk Drive Total Disk Space 465.662GB Free Disk Space 410.855GB
DirectX Version DirectX 11
Graphic Device(s) AMD Radeon HD 6900 Series
+Device \\.\DISPLAY1
+Chip ATI display adapter (0×6719)
+Maker ATI Technologies Inc.
+Video Memory 2030.504 MB
+Shared Video Memory 3839.621 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1440 x 900 (32 bit) (60Hz)
+Driver aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
+Driver Version 8.17.0010.1077
+Driver Date 4/19/2011 10:07:46 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Final thoughts,
Yes I do use wireless internet. But this has not once stopped me playing multiple MMO’s. I have played and enjoyed FFXI and FFXIV on this wireless, and have updated with out problems. I do not for one second believe connecting my computer to the modem would solve anything and would just be a burdensome task that relieves nothing. As stated I have enjoyed FFXIV for the past few months with out error. And have even updated 1.17a just fine. But since 1.17b rolled around, which I have yet to been able to download, I get this ‘Black Screen’
Any and all suggestions, that have not been tried yet, are welcomed. Thanks!
@Tommy - I am not sure how to exactly specifically add the patcher into my allow list. I have ffxivboot and ffxivgame (or whatever they call that one) and if I am not mistaken the ffxivboot includes the patcher. But still I wonder why that would just now this would cause problems whereas it did not before, i.e. patch 1.17a